Privacy Policy

1、Introduction

This Privacy Policy sets out how MakeID.COM and its affiliated companies (hereinafter referred to as “this website”, “we”, “us”, or “the company”) handle your personal information when you access and use our services, or communicate with us through theMakeID.COM website (collectively referred to as “services”). Please read this Privacy Policy carefully before using any of the services. By using and accessing any of the services, you consent to our collection, use, disclosure, transmission, and storage of your personal information as described in this Privacy Policy. If you have any questions, please contact us.

1.1: Scope of Application

This Privacy Policy applies to the process of your use of our products or services through all channels, including our official website, mobile applications, computer programs, mini-programs, etc.

1.2、Policy Updates

We may update this Privacy Policy due to changes in laws and regulations, business adjustments, or other reasons. The updated policy will be published on our official channels, and you can check it at any time. If you continue to use our products or services after the policy is updated, you are deemed to have agreed to the content of the updated policy.

2、Information We Collect

2.1 Passive Information Collected

During your use of our products or services, we may automatically collect the following information through technical means:

• Device information, such as device model, operating system version, device identification code, IP address, etc.;
• Log information, such as your browsing history, search records, access time, stay duration, etc.;
• Location information: When you authorize us to access location permissions, we will collect your geographic location information to provide you with services that better meet your needs.

2.2 Information You Provide Voluntarily

When you register an account, use specific services, participate in activities, or communicate with us, you may need to voluntarily provide the following information:

• Basic personal information, such as name, gender, date of birth, ID card number, phone number, email address, etc.;
• Account information, such as account name, password, security questions and answers, etc.;
• Transaction information, such as purchase records, payment information, shipping address, etc.;
• Other information, such as your opinions, suggestions, feedback, etc.

2.3  Information We Obtain from Third Parties

To better serve you, we may obtain relevant information about you from legitimate third-party partners, such as information provided when you log in with a third-party account or information shared with us by third parties based on your authorization.

2.4 Information we collect by automated means

When you visit our sites, interact with our communications, or visit our stores, we collect certain information automatically. To collect this information, we may use cookies, web beacons, and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as a pixel tag or clear GIF, is used to transmit information back to a web server. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:

● URLs that refer visitors to our websites;

● Search terms used to reach our websites;

● Details about the emails we send, such as opens, clicks, and unsubscribes;

● Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);

● Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, referral activity, and which emails you may have opened);

● Information about activity in our stores, such as through closed circuit TVs for security monitoring or geofencing to identify traffic in our stores;

● Usage information (such as the number and frequency of visitors to our websites).

We may associate this information with your MakeID STORE account if you have one, the device you use to connect to our Services, or email or social media accounts that you use to engage with MakeID STORE.

3、How We Use Information

3.1 Providing and Maintaining Services

We use the collected information to provide you with products or services, including but not limited to account management, order processing, service promotion, etc., to ensure the normal operation of our services.

3.2 Personalized Services

Based on your personal information and usage habits, we may provide you with personalized recommendations, customized content, and services to enhance your user experience.

3.3  Security Protection

We use the collected information for security monitoring and risk prevention to protect your account and transaction security and prevent fraud, malicious attacks, and other behaviors.

3.4 Improving and Optimizing Services

By analyzing your usage data and feedback, we can continuously improve product functions and optimize service processes to provide you with a better experience.

3.5 Legal Compliance

We may use your information to fulfill our legal obligations in accordance with the requirements of laws and regulations, such as responding to inquiries from judicial authorities and handling complaints and reports.

4、How We Protect Information

4.1 Technical Measures

We use a series of technical measures to protect the security of your personal information, including but not limited to data encryption, access control, firewalls, etc., to prevent unauthorized access, tampering, or disclosure of information.

4.2 Institutional Measures

We have established sound internal management systems and operating procedures, provided privacy protection training for employees, and clarified the information protection responsibilities of each position to ensure that only authorized personnel can access your personal information.

4.3 Emergency Handling

We have developed emergency response plans. In the event of a security incident such as a personal information leak, we will immediately take remedial measures and promptly inform you of the relevant situation in accordance with the requirements of laws and regulations.

5、Sharing, Transferring, and Public Disclosure of Information

5.1 Who May Have Access to Your Information

Third-Party Service Providers: We may use third party service providers acting on MakeID STORE’s behalf to perform some of the services described above.For example, we share certain information with service providers who assist with the processing of credit cards and payments, hosting, managing and servicing our data, distributing emails, conducting research and analysis, advertising, analytics, or administering certain services and features.We also may share information about you with our professional advisors, including accountants, auditors, lawyers, insurers and bankers, if needed.These service providers may change over time, but we will always use trusted service providers who we require to take appropriate security measures to protect your personal data in line with our policies.We only permit them to process your personal data for specified purposes and, as appropriate, in accordance with our instructions and the provisions of this Policy and applicable law.

5.2 Advertising and Analytics Services Provided by Others

We may authorize others to offer analytics and advertising services on the internet and in mobile apps.They may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, device ID, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information.This information may be used by MakeID STORE and others to, among other things, analyze and track data, determine the popularity of content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for interest-based advertising purposes, please visit www.aboutads.info/choices. European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance.

We may also work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

5.3 Transferring

We will not transfer your personal information to any third party (excluding MakeID’s affiliated companies), unless we obtain your explicit consent, or it is required by laws and regulations, or due to reasons such as mergers, spin-offs, acquisitions, or asset transfers. When conducting a transfer, we will ensure that the transferee complies with the provisions of this Privacy Policy and continues to fulfill the obligation to protect your personal information.

6、Storage and Retention of Information

6.1 Storage Location

We will store the information collected by this website on the servers located at the site of MakeID.COM. We have separate servers for domestic and overseas users, and we ensure that overseas recipients comply with the corresponding privacy protection standards.

6.2 Storage Period

We determine the storage period of personal information based on the requirements of laws and regulations and business needs. Generally, we will retain your information during the period when we provide services to you and for a reasonable period necessary to process your transactions and business. When the storage period expires or your account is canceled, we will delete or anonymize your information in accordance with relevant regulations.

7、Your Rights

Depending on your location, you may have some or all of the following rights concerning your personal information. However, these rights are not absolute and may only apply in certain circumstances. In some instances, we may deny your request in accordance with legal provisions.

● Right of Access / Right to be Informed: You may have the right to request access to your personal information that we hold, including details on how we use and share your information.

● Right to Deletion: You may have the right to request that we delete the personal information that we hold about you.

● Right to Correction: You may have the right to request that we correct any inaccurate personal information we hold about you.

● Right to Data Portability: In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of your personal information in a structured, commonly used, and machine-readable format and request the transfer of that information to a third party.

● Right to Restrict Processing: You may have the right to request that we stop or limit our processing of your personal information.

● Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent at any time.

● Right to Appeal: If we deny your request, you may have the right to appeal our decision. You can do so by directly replying to our denial notification.

● Right to Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise any of these rights by contacting us via the methods specified on our website or using the contact details provided below.

We will not discriminate against you for exercising any of these rights. Before we provide a substantive response to your request, we may need to collect information from you to verify your identity, such as your email address or account information. Per applicable law, you may designate an authorized agent to make a request to exercise your rights on your behalf. We will require the agent to provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as required by applicable law within the appropriate timeframe.

8、Links to Other Websites and Third-Party Service Integrations

8.1 Links to Other Websites

We may provide links to third-party websites, services, plug-ins, and applications, such as Facebook and Google, that are not operated or controlled by MakeID.COM. This Privacy Policy does not apply to such third-party services, and we cannot take responsibility for the content, privacy policies, or practices of third-party services. We encourage you to review the privacy policies of any third-party services before providing any information to or through them.

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” or “Share” button or the Twitter “Tweet” button) which let you share actions you take on our Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

8.2 Third-Party Service Integrations

Our websites and services may allow you to integrate the services with various online third-party services like Google, Microsoft OneDrive, or Dropbox (“Third-Party Service”).  In order to take advantage of these features, you may need to authenticate, register for, or log into Third-Party Services through our website or services or on the websites of the respective Third-Party Service providers. When you enable integration with or login to Third-Party Services through our website or services, we will collect relevant information necessary to enable our website or services to access that Third-Party Service.  We do not store your login credentials.

When you enable our website or services to link content and data between Third-Party Services, the Third-Party Services may provide us with access to certain information that you have provided to the Third-Party Services, and we will use, store, and disclose that information in accordance with this Privacy Policy.  However, please remember that the manner in which Third-Party Services use, store, and disclose your information is governed by the policies of those third parties, and we shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Services that may be enabled within our website or services.

9、 Children Under the Age of 18

This Site is not directed to children under the age of eighteen (18) and does not knowingly collect personally identifiable information from children.

10、How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, you can contact us through the following methods：

Email：FT@makeid.com

Last Revised: May 2025